On Friday, February 28, 2025, the Hospitality and Tourism Study Program (Prodi Hospar) hosted an event titled “Paving Your Path in Rooms Division: Insights from Industry Expert.” This activity aimed to provide in-depth insights into careers and developments within the hospitality industry’s rooms division. Students from the second and fourth semesters attended the event, seeking to deepen their understanding of the dynamics and challenges behind managing the rooms division in hotels.
The keynote speaker was Mr. Lalu Aswadi Jaya, SST.Par, MM, General Manager of Grand Mercure Kemayoran, is an experienced professional with a long-standing career in the hospitality industry, particularly in managing the rooms division. During his presentation, he shared various strategies and techniques employed in room division operations, including reservation management, room rate setting, and guest interactions. The speaker also emphasized the importance of communication and organizational skills in ensuring optimal guest experiences.
The event also featured a Q&A session, during which participants could delve deeper into the challenges frequently encountered in the rooms division and how to address them. Many attendees expressed their interest in pursuing careers in this field, and numerous questions were raised about internships and job opportunities at prominent hotels.
To conclude, the event ended with certificates being distributed to participants and a group photo as a memento. Overall, the activity successfully provided valuable insights and motivated participants to continue developing themselves in the hospitality industry, particularly within the rooms division. This event will be an initial step for many individuals to embark on a successful career in the rooms division.
